Len Serafino's Web Page

"Talk isn't cheap if you turn it into powerful sales."

AAuthor, Sales Trainer, and Public Speaker

Distinguished Toastmaster

 

Contact Len

Sales Talk is Len Serafino's no-nonsense, but very specific, approach to improving your communication skills and sales effectiveness.

Len spent ten successful years selling medical equipment and services to doctors, hospitals, and HMO's. He has taught selling skills to hundreds of people, and he has spent many years as a buyer of health care services. Currently, he is vice president of purchasing for a national home care company.

Chapter 1: Becoming an Effective Communicator
Chapter 2: Getting Ready to Tell Your Story
Chapter 3: Your Presentation Tools
Chapter 4: The Sales Call
Chapter 5: Listening
Chapter 6: Nonverbal Communication
Chapter 7: Written Communication
Chapter 8: The Medium Affects the Message
Chapter 9: A Short Course on Public Speaking
Chapter 10: Advanced Sales Communications

 

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